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CX Program Manager

Remote | New York
Freelance | Job ID #72377 | $65 - $75 hourly | Posted a month ago

Onward Search needs a CX Program Manager for a tech company.

This is a 3 month opportunity. Remote, working EST hours.

To learn more about this CX Program Manager opportunity, apply now and chat with a recruiter today! 

As a CX Program Manager you’ll: 


  • Developing and driving the customer experience (CX) vision, strategy and goals to create a best-in-class Compliance Customer Experience in partnership with our Compliance organization
  • Partner with cross functional team members to make critical decisions regarding launch and support of EDD initiatives
  • 5+ years of program/project management experience (preferably with previous consulting experience focused in Financial Crime Compliance)
  • Deep knowledge of developing process and intuitive customer experience in a highly regulated environment
  • Expertise with taking programs from '0 to 1' and driving end to end execution
  • Bachelor's degree in a relevant field (Business, Project Management, etc.). Master's degree is a plus.
  • Advance understanding of Google Apps, JIRA and Salesforce
To learn more about this CX Program Manager opportunity, apply now and chat with a recruiter today! 

What’s in our benefits packages:  

  • Medical, Dental, and Vision Insurance 
  • Life Insurance 
  • 401k Program 
  • Commuter Benefit 
  • eLearning 
  • Education Reimbursement 
  • Ongoing Training & Development  
  • *To qualify for our benefits package, you must work over 30 hours per week and the length of assignment must be a minimum of 10 weeks.  

At Onward Search, our job is to find you dream jobs.  

We are creatives, marketers and digital wizards who use our talents to connect talented people with the nation’s leading brands. And our relationship won’t end with your start date.  

More than recruiters, we are your advocates, advisors, and employers of record. We pay weekly, make sure your needs are met, and measure our success by yours. Join us. 

DE&I is not just our promise, it’s our passion. 

Onward Search is an equal opportunity employer dedicated to a policy of non-discrimination in employment regarding race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other classification protected by federal, state and local laws and ordinances.  


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Pay: $65 - $75 hourly


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