Operations Assistant

Onward Play is seeking an Operations Assistant to provide hands on support to developers working onsite at our clients Irvine Campus. Your mission is to provide excellent service and support to our employees and guests alike. This high visibility role requires an individual who is well-organized, personable, discreet and detail oriented. You will help foster an engaging, professional, and tidy work environment to enable staff to do their best work!

The position is required to physically be in the Irvine office 40 hours per week, Monday-Friday, 9am-6pm.

Responsibilities:
• Provide courteous assistance to guests and employees
• Receive and deploy incoming mail
• Process outgoing and incoming shipments
• Work closely with the broader Operations team based in Albany, NY
• Assist operations and administrative teams with special projects
• Manage inventory and restocking of all office supplies and snacks
• Assist with upkeep of the facility, making sure that it is in order daily
• Help enforce COVID guidelines in the workplace
• Communicate important onsite information and updates to Irvine staff
• Work closely with studio Facilities, IT and Senior Leadership as required
• Other support duties as assigned

Minimum Requirements:
• Experience in a customer service-oriented role
• 2+ years of previous work experience in a professional office environment

Knowledge & Skills
• Basic computer skills including MS Office, Outlook, Word, and Excel
• Basic PC Set-Up and troubleshooting capabilities to assist Return To Office and newly hired employees

Key Attributes
• A positive, outgoing, customer service oriented attitude
• Ability to multi-task and adapt effectively to change
• A keen eye and attention to detail
• Ability to self-direct and proactively seek out improvement opportunities for the office
• Strong communication and social skills
• Ability to lift 50 lbs and move about the office for extended periods of time
• A valid Drivers License is required to operate on-campus golf carts

Extra Points:
• Experience with Jira
• A tenacious problem solver